FAQ

I’m not sure what resin is or how the process works. Could you explain it to me?

Resin is a liquid material that, when mixed and poured, hardens into a clear, shiny surface. In our process, we carefully mix food-safe non toxin resin and pour it onto the wood in layers. Once we pour different colored resin on the wood, we add our artistic touch to create a wave design pattern. Each board is individually crafted, so every piece has a unique, non-repeatable design. Once fully cured, the resin becomes a smooth and durable finish, perfect for serving food and adding very unique beauty to the board.

 Can resin Chip or get damaged when used?

 No, once the resin has been poured and properly cured, it remains on the wooden surface, and won't chip or come off the wood. Although not completely scratch-proof, resin is as durable as silver, so any scratches are usually minor.
To avoid scratches, we suggest using the wood side or the back of the board for chopping. Even if scratches appear, they won’t take away from the beauty of the design.

How Are Your Products Crafted?

Contrary to the widespread belief that our homewares are merely dipped into resin, every piece is meticulously hand-painted. We mix our two-part resin, integrate pigments and inks, and then individually paint each piece. For a sneak peek into our creation process, check out our Instagram page @daphnewdesign!

 Can I cut on the Resin Board?

 Like any other cutting board, after cutting excessively you may notice knife groves on the board. That’s why we suggest using your board's backside for cutting purposes and the front for serving.

 How difficult is it to maintain the board?

It's very easy to maintain these beautiful boards. All you need to know is that they are hand-wash only, and when you think the wood is getting dry, we recommend you apply a small amount of mineral oil to your board.

Can I request a specific place and font for engraving?

 Yes, most definitely! We can engrave any message, or logo. Feel free to contact us at help@daphnew.com

How quickly can I receive my order?

Once you placed an order we ship your product the next business day with UPS ground service (included engraving). We also offer express shipping. If you need your gift quickly, select a express shipping method at checkout, and we’ll do our best to ensure timely delivery. 

Can you ship directly to the recipient?

Yes! Please include in the notes section of your order any special messages you would like for us to write on your behalf.

 Are all the items handmade?

Every one of our products is %100 handmade. Each product is made with love and receives personal care and attention from us! Happy products = happy customers.

 Where are they made?

We resource our walnut, maple, and cherry only in North America. And everything is made in New Jersey.